At Antrang, your satisfaction is our priority. If your Antrang order doesn’t spark joy, our Returns/Exchange Policy is here to keep things hassle-free:
Returns:
- Timeframe: You’ve got 1 day from delivery to tap into our return magic.
- Condition: Keep things neat – items should be unworn, and unwashed, with all tags and packaging intact.
- Process: Contact our support team at support@antrang.com or WhatsApp on +91 6263761119, or click here with your order number and why you’re saying goodbye. They’ll guide you through the rest.
- Refund: Once we get your return and give it a once-over, expect your refund in 3 to 4 business days. There’s a small Rs 100 reverse shipment fee per order at refund time, no matter how many items are in that order. One fee for the whole haul!
Exchange:
- Timeframe: You’ve got a 2-day window from delivery to swap things around.
- Condition: Keep it fresh – items should be in their original glory, unworn, and tags still hanging.
- Process: To swap, connect with our support team at support@antrang.com or WhatsApp on +91 6263761119, or click here with your order number and details of your new love. They’ll guide you through, and your new item will reach you in 3 to 4 business days. The same Rs 100 reverse shipment fee applies, but it’s a one-time deal for the whole order.
Please note:
- Shipping charges for returns and swaps are on you unless we goofed.
- Returns and swaps depend on what’s in stock.
- We’re all about fair play, so if items don’t meet the conditions, we might have to say no.
Questions? Need a hand? Reach out to our friendly support team at support@antrang.com or WhatsApp on +91 6263761119. Thanks for picking Antrang—we’re excited to make your next experience just as awesome!